Are You Prepared?
Level 1: Communications
Communication and information management is one of the key principles to successful operations involving incidents with dangerous goods. Customers subscribing to the ALERT-SGS Level 1: Communication service can rely on professionally qualified communication's personnel ready to assist with accurate, timely dissemination of critical information from an extensive database of technical resources on a 24/7/365 basis.
This comprehensive database includes over 1,000,000 Material Safety Data Sheets (MSDS) consisting of mixed substance and pure substance chemicals. In addition, customers may choose to use their own MSDS database for incidents involving customer specific products. Using state of the art communication equipment, located in the Incident Management Center, ALERT-SGS communication professionals can transmit information by telephone, facsimile, e-mail and video-conferencing.
Providing communication services in the Asia/Pacific region requires the ability to speak many different languages. Through a vast in-house network of professionals trained to accommodate the needs of customers with multicultural and multi-language requirements, ALERT-SGS communication's personnel are able to facilitate the dissemination of technical information in every official language throughout Asia/Pacific. With an established and proven communication system, subscribers can be confident that early notification of incidents occurring on transportation routes, whether by sea, air or land, will enhance their capability to initiate a rapid successful response.
Level 2: On-Scene Technical Consultants
Many times local emergency response organizations may not have the experience, training or resources to deal with incidents involving dangerous goods. Even if the resources are readily available, responders may be hesitant to initiate a response due to the lack of technical information necessary to act safely and effectively. The Level 2: On-Scene Technical Consultants service provided by ALERT-SGS can provide subscribers with assurance that technical information and consultation is readily available to local responders at the scene of the incident, round the clock.
The ALERT-SGS Level 2: On-Scene Technical Consultants are strategically located within our offices and laboratories at every major port, terminal, chemical manufacturing and refinery installation throughout the Asia/Pacific region. A complement of qualified full time Technical Consultants, all possessing strong chemical industry backgrounds ranging from chemical engineers, chemists, industrial hygienists and master mariners, can provide on-scene technical information and professional expertise during the crucial early phrases of an incident.
Level 2 services provide the customer with competent dissemination of information at the scene of an incident while benefitting from the technical resource communication link at the Incident Management Center. Constant communication along with up to date reporting of actual incident events, as they occur, enable the customer to better manage decisions and effectively monitor progress in real time.
Level 3: Emergency Response Services
Alert Disaster Control services encompass the provision of emergency response and integrated risk management personnel, equipment and systems in support of its customers, worldwide. Professional responders with proven successful operations experience involving dangerous goods incidents can be mobilized to an incident site to provide cost effective mitigation solutions.
Alert Disaster Control maintains an extensive inventory of specialized response equipment. These systems are modularized and air-transportable, thereby enabling immediate response to a broad spectrum of chemical incidents. The equipment packages include a full range of chemical protective clothing; respiratory protection; primary and secondary decontamination equipment; product transfer pumps and fittings; plugging and patching kits; pneumatic and hydraulic leak control and containment systems, and; site remediation products and tools. This is supported further by a network of service alliances within the region, thereby allowing our Hazardous Material Control Teams to respond with the proficiency and necessary expertise to successfully mitigate incidents while minimizing injury to people, the environment, property and equipment.
With 25 years of successful global response experience, ALERT offers professional responders with the requisite resources and support to competently assist industry with its response requirements.